Terms & Conditions

Updated at May 1st, 2024

General Terms

By accessing and placing an order with Dikan LLC, dba HitoMatch, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire application, website and any email or other type of communication between you and HitoMatch.

Under no circumstances shall HitoMatch team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if HitoMatch team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

HitoMatch will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment.


HitoMatch grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the app strictly in accordance with the terms of this Agreement.

These Terms & Conditions are a contract between you and HitoMatch (referred to in these Terms & Conditions as "HitoMatch", "us", "we" or "our"), the provider of the HitoMatch application and the services accessible from the HitoMatch application (which are collectively referred to in these Terms & Conditions as the "HitoMatch Service").

You are agreeing to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the HitoMatch Service. In these Terms & Conditions, "you" refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

Definitions and key terms

To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are referenced, are strictly defined as:

This Terms & Conditions were created with Termify.


You agree not to, and you will not permit others to:


If you register to any of our recurring payment plans, you agree to pay all fees or charges to your account for the Service in accordance with the fees, charges and billing terms in effect at the time that each fee or charge is due and payable. Unless otherwise indicated in an order form, you must provide HitoMatch with a valid credit card (Visa, MasterCard, or any other issuer accepted by us) (Payment Provider) as a condition to signing up for the Premium plans. Your Payment Provider agreement governs your use of the designated credit card account, and you must refer to that agreement and not these Terms to determine your rights and liabilities with respect to your Payment Provider. By providing HitoMatch with your credit card number and associated payment information, you agree that HitoMatch is authorized to verify information immediately, and subsequently invoice your account for all fees and charges due and payable to HitoMatch hereunder and that no additional notice or consent is required. You agree to immediately notify HitoMatch of any change in your billing address or the credit card used for payment hereunder. HitoMatch reserves the right at any time to change its prices and billing methods, either immediately upon posting on our Site or by e-mail delivery to your organization’s administrator(s).

Any attorney fees, court costs, or other costs incurred in collection of delinquent undisputed amounts shall be the responsibility of and paid for by you.

No contract will exist between you and HitoMatch for the Service until HitoMatch accepts your order by a confirmatory e-mail, SMS/MMS message, or other appropriate means of communication.

You are responsible for any third-party fees that you may incur when using the Service.

Return and Refund Policy

Thanks for using our services here at HitoMatch. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you are exploring, evaluating, and purchasing our products.

As with any app experience, there are terms and conditions that apply to transactions at HitoMatch. We will be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at HitoMatch, you agree to the terms along with HitoMatch Privacy Policy. All sales are final and no refunds will be issued….

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

Blocking Users:

We want to ensure a safe and enjoyable experience for all our users. However, it's important to be aware that there may be individuals who create false profiles or engage in scams on our platform. These individuals may misrepresent themselves, their intentions, or their personal information.


Please exercise caution and use common sense when interacting with other users. Here are some guidelines to help you stay safe:

Remember, our team works diligently to identify and remove false profiles and scammers, but it's impossible to eliminate all risks. By using our app, you acknowledge and accept that you are responsible for your interactions and decisions.

We strongly encourage you to review our Safety Tips and Guidelines for more information on how to stay safe while using our app.

If you have any questions or concerns, please contact our support team at support@hitomatch.com. Your safety is our top priority.

Here are some guidelines to help users stay safe on our dating app:

  • • Use a strong and unique password: Choose a password that is difficult to guess and avoid using the same password for multiple accounts. This helps protect your personal information from unauthorized access.
  • • Verify the authenticity of profiles: Take the time to verify the authenticity of the profiles you encounter. Look for profiles with complete information, genuine photos, and consistent details. Be cautious of profiles with limited information or suspicious behavior.
  • • Protect your personal information: Avoid sharing sensitive personal information, such as your home address, financial details, or social security number, with anyone you meet on the app. Be cautious about sharing too much personal information too soon.
  • • Be cautious of red flags: Pay attention to any red flags or warning signs that may indicate fraudulent or malicious behavior. These can include requests for money, inconsistent stories, excessive flattery, or pressure to meet in person too soon.
  • • Report suspicious activity: If you come across a profile that appears to be fake or encounter any suspicious activity, report it to the app's support team immediately. They can investigate and take appropriate action against violators.
  • • Use the app's messaging system: It's generally safer to communicate through the app's messaging system rather than sharing personal contact information too soon. This provides an extra layer of privacy and security.
  • • Take your time: Avoid rushing into personal meetings or sharing intimate details with someone you have just met on the app. Take the time to get to know the person and establish a level of trust before taking the relationship offline.
  • • Meet in a public place: If you decide to meet someone in person, choose a public place for the first few meetings. Inform a friend or family member about your plans and consider using a location-sharing app for added safety.
  • • Trust your instincts: Trust your instincts and listen to your gut feelings. If something feels off or uncomfortable, it's okay to end the conversation or decline a meeting. Your safety and well-being should always be a priority.
  • • Educate yourself: Stay informed about common online dating scams and frauds. Familiarize yourself with the tactics used by scammers and be aware of the warning signs. This knowledge can help you identify and avoid potential scams.
  • Personality Type & Match Reports

    By using the personality type feature in our dating app, you acknowledge that you have read, understood, and agreed to these terms and conditions.

    User Ratings – Ghost Thermometer

    The Ghost Thermometer is a feature that indicates if a user is repeatedly ghosting people and not showing up for scheduled dates. In the initial two instances of such behavior, we provide a chance for improvement. However, if we receive two or more reports from users regarding your failure to show up for scheduled dates, the color of the Ghost Thermometer will start changing. This change in color will serve as a visible indication to other users that you have a tendency to ghost people.

    Ratings are collected by asking time based follow up questions as you are chatting with another users. If you believe these are wrong or in error, please contact us and we will investigate. By creating your account, you agree to this feedback and this rating that will be on your profile.

    Your Suggestions

    Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") provided by you to HitoMatch with respect to the app shall remain the sole and exclusive property of HitoMatch.

    HitoMatch shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

    Your Consent

    We've updated our Terms & Conditions to provide you with complete transparency into what is being set when you visit our app and how it's being used. By using our app, registering an account, or making a purchase, you hereby consent to our Terms & Conditions.


    HitoMatch uses "Cookies" to identify the areas of our app that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our app correctly or at all. We never place Personally Identifiable Information in Cookies.

    Changes To Our Terms & Conditions

    You acknowledge and agree that HitoMatch may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at HitoMatch’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform HitoMatch when you stop using the Service. You acknowledge and agree that if HitoMatch disables access to your account, you may be prevented from accessing the Service, your account details or any files or other materials which is contained in your account.

    If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date below.

    Modifications to Our app

    HitoMatch reserves the right to modify, suspend or discontinue, temporarily or permanently, the app or any service to which it connects, with or without notice and without liability to you.

    Updates to Our app

    HitoMatch may from time to time provide enhancements or improvements to the features/ functionality of the app, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates").

    Updates may modify or delete certain features and/or functionalities of the app. You agree that HitoMatch has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the app to you.

    You further agree that all Updates will be (i) deemed to constitute an integral part of the app, and (ii) subject to the terms and conditions of this Agreement.

    Third-Party Services

    We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services ("Third- Party Services").

    You acknowledge and agree that HitoMatch shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. HitoMatch does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

    Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

    Links to Other Websites

    This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by HitoMatch. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. You’re browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

    Term and Termination

    This Agreement shall remain in effect until terminated by you or HitoMatch.

    HitoMatch may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

    This Agreement will terminate immediately, without prior notice from HitoMatch, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the app and all copies thereof from your computer.

    Upon termination of this Agreement, you shall cease all use of the app and delete all copies of the app from your computer.

    Termination of this Agreement will not limit any of HitoMatch's rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

    Copyright Infringement Notice

    If you are a copyright owner or such owners agent and believe any material on our app constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.


    You agree to indemnify and hold HitoMatch and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the app; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

    No Warranties

    The app is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, HitoMatch, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the app, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, HitoMatch provides no warranty or undertaking, and makes no representation of any kind that the app will meet your requirements, achieve any intended results, be compatible or work with any other software, apps, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

    Without limiting the foregoing, neither HitoMatch nor any HitoMatch's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the app, or the information, content, and materials or products included thereon; (ii) that the app will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the app; or (iv) that the app, its servers, the content, or e-mails sent from or on behalf of HitoMatch are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

    Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

    Limitation of Liability

    Notwithstanding any damages that you might incur, the entire liability of HitoMatch and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the app.

    To the maximum extent permitted by applicable law, in no event shall HitoMatch or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the app, third-party software and/or third-party hardware used with the app, or otherwise in connection with any provision of this Agreement), even if HitoMatch or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

    Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


    If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

    This Agreement, together with the Privacy Policy and any other legal notices published by HitoMatch on the Services, shall constitute the entire agreement between you and HitoMatch concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and HitoMatch failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND HITOMATCH AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.


    Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.

    No failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

    Amendments to this Agreement

    HitoMatch reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

    By continuing to access or use our app after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use HitoMatch.

    Entire Agreement

    The Agreement constitutes the entire agreement between you and HitoMatch regarding your use of the app and supersedes all prior and contemporaneous written or oral agreements between you and HitoMatch.

    You may be subject to additional terms and conditions that apply when you use or purchase other HitoMatch's services, which HitoMatch will provide to you at the time of such use or purchase.

    Updates to Our Terms

    We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete your account.

    Intellectual Property

    The app and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by HitoMatch, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded or distributed in any way, in whole or in part, without the express prior written permission of HitoMatch, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.

    Agreement to Arbitrate

    This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR HITOMATCH’S INTELLECTUAL PROPERTY RIGHTS. The term ”dispute” means any dispute, action, or other controversy between you and HitoMatch concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. Dispute will be given the broadest possible meaning allowable under law.

    Notice of Dispute

    In the event of a dispute, you or HitoMatch must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: support@hitomatch.com. HitoMatch will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and HitoMatch will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or HitoMatch may commence arbitration.

    Binding Arbitration

    If you and HitoMatch don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

    Binding Arbitration

    If you and HitoMatch don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

    Submissions and Privacy

    In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of HitoMatch without any compensation or credit to you whatsoever. HitoMatch and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.


    HitoMatch may, from time to time, include contests, promotions, sweepstakes, or other activities (Promotions) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by and to comply with all Promotions Rules.

    Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.

    Typographical Errors

    In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.


    If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of HitoMatch. HitoMatch will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. HitoMatch operates and controls the HitoMatch Service from its offices in United States. The Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the HitoMatch Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. These Terms & Conditions (which include and incorporate the HitoMatch Privacy Policy) contains the entire understanding, and supersedes all prior understandings, between you and HitoMatch concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.


    HitoMatch is not responsible for any content, code or any other imprecision.

    HitoMatch does not provide warranties or guarantees.

    In no event shall HitoMatch be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents of the Service at any time without prior notice.

    The HitoMatch Service and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. HitoMatch is a distributor and not a publisher of the content supplied by third parties; as such, HitoMatch exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service, or merchandise provided through or accessible via the HitoMatch Service. Without limiting the foregoing, HitoMatch specifically disclaims all warranties and representations in any content transmitted on or in connection with the HitoMatch Service or on sites that may appear as links on the HitoMatch Service, or in the products provided as a part of, or otherwise in connection with, the HitoMatch Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third-party rights. No oral advice or written information given by HitoMatch or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, HitoMatch does not warrant that the HitoMatch Service will be uninterrupted, uncorrupted, timely, or error-free.

    Contact Us

    Don't hesitate to contact us if you have any questions.